Send customer insight where your team works
Native integrations with HubSpot, Salesforce, Zapier, and Slack, plus Grain’s Claude connector and ChatGPT plugin, so every customer call reaches your CRM, your channels, and your AI tools.
For Customer Success
Know every account without sitting in on every call
Grain records every customer call, with a bot or without one, and puts what the customer said on the account in your CRM, Claude, or ChatGPT. Spot risk early, hear the customer’s own words instead of a secondhand summary, and walk into every QBR prepared.
%20(1).avif)
.avif)
.avif)
.avif)
.avif)
Start every account with the full sales story
Grain captures what was promised from first demo to signature, so onboarding starts from what the customer said, not a rep’s summary. Have your agent turn a deal’s calls into a handoff doc, or share a Story of the key moments.
Bring the customer's voice to product & leadership
Clip the moments that matter, from a feature request to a renewal risk, and share them with the teams who can act on them. Stitch clips from several accounts into a Story when you need to make the case.
Know how every account is trending
Grain pulls sentiment, feature requests, and success milestones out of every customer call. Ask your AI tools which accounts are at risk this month, or send a weekly digest to Slack.
It strengthens Sales and CS people’s relationship with Product.
Steve Vajeeswaran
Head of Sales & Expansion at Zapier
I use Grain to move my agenda. How can you refute the customer?
Guillaume Caane
General Partner at HyperGrowth Partners
Cover more accounts without more headcount
When one CSM owns dozens of accounts, details slip between calls. Grain keeps every commitment, open question, and next step attached to the right customer, so you walk into each call knowing where you left off. Grain captures what was promised from first demo to signature, so onboarding starts from what the customer said, not a rep’s summary. Have your agent turn a deal’s calls into a handoff doc, or share a Story of the key moments.
Status updates that write themselves
Leadership wants to know how every implementation is going. Have your agent pull the week’s customer calls into a per-account update and post it to Slack, so the company stays informed without you compiling it by hand. Clip the moments that matter, from a feature request to a renewal risk, and share them with the teams who can act on them. Stitch clips from several accounts into a Story when you need to make the case.
Every call, on the account record
Grain writes call summaries, next steps, and the fields your team tracks onto the company record in HubSpot or Salesforce, so account history lives where everyone already looks.Grain pulls sentiment, feature requests, and success milestones out of every customer call. Ask your AI tools which accounts are at risk this month, or send a weekly digest to Slack.
Explore Integrations
.avif)
How Grain stacks up
Grain is best-in-class for conversational intelligence.
Summary Quality
Ease of use
Sales Coaching
Time to ROI
Starting Pricing
Commitment
Grain
Summary Quality
9.8
Ease of use
9.4
Sales Coaching
9.0
Time to ROI
<6 months
Starting Pricing
$29
per user
Commitment
None
Gong
Summary Quality
9.6
Ease of use
9.3
Ease of use
9.0
Time to ROI
12 months
$100
per user
Starting Pricing
Annual
$9k min spend
Commitment
Clari
Summary Quality
9.2
Ease of use
9.1
Ease of use
8.4
9 months
Time to ROI
$60
per user
Starting Pricing
Annual
$15k min spend
Commitment
Otter
Summary Quality
8.7
Ease of use
9.0
Ease of use
__
6 months
Time to ROI
$10
per user
Starting Pricing
None
Commitment
Fathom
Summary Quality
9.7
Ease of use
9.8
Ease of use
__
< 6 months
Time to ROI
$19
per user
Starting Pricing
None
Commitment
Try Grain today. It’s free forever.
Capture every meeting. Enrich your transcripts. Feed your AI.
Transcribe and summarize meetings, no bots required.
14-day free trial
Free and paid seats
Cancel anytime
97% of teams stay on Grain after 12 months.
